Refund Policy

We strive to provide high-quality digital products and services and want you to be fully satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting a refund within 30-days of purchase.

1. Refund Eligibility:
   1. To be eligible for a refund you must request it within 30 days of purchase.
   2. Refunds are only available for the initial purchase of the course. 
   3. Refunds are not applicable for any bundled or supplementary products or services. 
2. Refund Process:
   1. To request a refund, contact the customer support team via email at hello@kristenlettini.com.
   2. When submitting your refund request, you must provide your order details (including the purchase date and transaction information) and proof of completion of all course materials (including all exercises and assignments completed within the course).
   3. Our customer support team will review your request and respond to you within a reasonable timeframe. 
   4. If your refund request is approved, we will process the refund using the original payment method used for the purchase.
3. Fraudulent Activity
   1. Any fraudulent or unauthorized use (including sharing login credentials, documents, videos, templates, swipe files, etc.) of Kristen Lettini, LLC may result in immediate termination of access and will void any refund eligibility.
4. Modifications to the Refund Policy
   1. We reserve the right to modify or update this Refund Policy at any time without prior notice. 
   2. Any changes to the Refund Policy will be effective immediately upon posting on our website or other communication channels. 

If you have any questions or concerns regarding our Refund Policy, please contact our customer support team for assistance. 

Thank you for choosing Kristen Lettini, LLC!